BityGig (the "Service") is operated by Jonathan Stephen Copeland ("BityGig," "we," "us," or "our") in La Quinta, California, USA. We are the data controller for the personal data described in this policy. If you have privacy questions, contact us at support@bitygig.com.
We collect only what we need to operate the Service. The table below itemizes each category, the purpose, and the legal basis where applicable.
| Category | What it is | Why we have it |
|---|---|---|
| Account credentials | Email address; salted-hashed password (Supabase Auth); Apple Sign-In identifier when used | Create and authenticate your account; password recovery |
| Profile data | Display name, username, role (worker / poster), bio, skills, profile photo, optional phone | Identify you to other users you choose to interact with; render your profile |
| Business profile (optional) | Company name, address, phone, email, website, business categories | Discovery in the "Pros" feed; display on your public profile |
| Location (lat/lng) | Device coordinates captured when you grant location permission; geocoded business address | Show jobs near you; route nearby-job push notifications; render Map; show you near other users |
| Job posts you create | Title, description, photos, category, budget, urgency, location, radius | Display in Browse / Map to nearby Workers; route notifications to relevant Workers |
| Swipes & matches | Job IDs you accept or pass; match relationships between users | Prevent re-showing the same job; gate chat access; enable the post-completion review flow |
| Messages | End-to-end encrypted message ciphertext; sender, recipient, timestamp metadata | Deliver messages between matched users. We cannot read message plaintext (see §4) |
| Reviews | Star rating, optional written text, reviewer and reviewee IDs, match ID | Drive reputation badges and review listings on profiles |
| Push notification token | APNs device token associated with your account; sandbox/production marker | Deliver push alerts you've consented to (new jobs, matches, messages) |
| Notification preferences | Categories you want alerts for; minimum job budget threshold | Filter push notifications server-side so you only get pings that match your preferences |
| Block list / hidden chats | User IDs you have blocked or chats you have removed from your inbox | Honor your suppression preferences across devices |
| Diagnostic logs | Error messages and HTTP-status codes captured client-side | Debug crashes and failures during testing; not currently transmitted off-device beyond the originating request |
What we do not collect: we do not use third-party analytics SDKs, advertising identifiers, ad networks, or cross-app tracking. We do not sell or rent your personal data.
We share personal data only with the following categories of recipients:
We do not sell personal data to data brokers or advertisers. We do not share data with advertising networks.
Direct messages between BityGig users are protected by end-to-end encryption ("E2E"). Encryption keys are generated on your device and never sent to our servers in unwrapped form. Message bodies are encrypted on the sender's device before they reach our servers and can only be decrypted on the recipient's device. As a result:
This protection applies to direct messages. It does not apply to public job posts, profile data, reviews, or other content you submit non-privately.
We keep personal data only as long as we need it to operate the Service or comply with our legal obligations. Specifically:
If you are a California resident, you have the right to: (a) know what categories of personal information we collect; (b) request access, deletion, or correction; (c) opt out of "sales" or "sharing" of personal information (we do not engage in either); (d) limit use of sensitive personal information; and (e) not be discriminated against for exercising your rights. To exercise these rights, contact support@bitygig.com. We do not knowingly sell or share the personal information of any user.
If you are in the EEA or UK, you have the rights to: access, rectification, erasure, restriction of processing, data portability, and objection to processing. Our legal basis is generally (a) performance of our contract with you (these Terms) for core service operations; (b) consent for push notifications and optional location data; and (c) legitimate interests for fraud prevention and service security. You may withdraw consent at any time without affecting the lawfulness of past processing. You may also lodge a complaint with your local supervisory authority. To exercise GDPR/UK rights, contact support@bitygig.com.
Residents of jurisdictions with comprehensive privacy laws (Virginia, Colorado, Connecticut, Utah, and others) generally have rights similar to the above. Contact us and we will honor applicable rights consistent with the law that governs you.
We use industry-standard administrative, technical, and physical safeguards to protect personal data, including:
No security system is perfect. If we become aware of a security incident affecting your data, we will notify affected users in accordance with applicable law.
The Service is not directed to children under 18. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided personal data to us, please contact support@bitygig.com and we will delete it.
BityGig is operated from the United States. If you use the Service from outside the United States, your data will be transferred to and processed in the United States. The data-protection laws of the United States may differ from those of your jurisdiction. By using the Service you consent to that transfer.
We may update this Privacy Policy from time to time. When we make material changes, we will post the revised policy here and update the "Last updated" date at the top. If the change is material, we will also provide notice through the Service or by email before it takes effect.
For any privacy question, request, or complaint: support@bitygig.com
Postal: BityGig, c/o Jonathan Stephen Copeland, La Quinta, California, USA